Job Reference: HROPSS1910

HR Operations Specialist

Purpose of the Role

HR Hire is delighted to partner with a high-growth, international organisation to recruit an accomplished HR Operations Specialist. This critical role will take ownership of establishing and delivering operational excellence across core employee lifecycle processes across the regional footprint.

Centering on process governance, compliance, and an exceptional employee experience, you will design, optimize, and manage scalable onboarding frameworks, employment offer workflows, and contract administration. Collaborating across cross-functional partners, including Talent Acquisition, HR Business Partners, IT, Facilities, and Payroll, you will ensure a seamless pre-boarding journey while driving workflow automation to support rapid business expansion.

Key Candidate Requirements

• End-to-End Onboarding Excellence: Own and continuously improve regional onboarding pathways, establishing structured workflows that ensure high completion rates and an outstanding new-hire experience.

• Cross-Functional Workflow Management: Coordinate end-to-end pre-boarding logistics, ensuring all trigger points for IT equipment, system access, facilities badges, payroll integration, and induction schedules are delivered on time.

• Offer & Contract Administration: Lead the execution of employment offers and contract generation—from initial request and stakeholder approval (TA, Hiring Managers, HR, Finance) through to e-signature distribution (DocuSign) and compliant document retention.

• Systems & SLA Governance: Design, configure, and maintain onboarding checklists, service level agreements (SLAs), and internal process controls within Workday HRIS.

• Process Optimization & Automation: Map, document, and standardize HR operational procedures, proactively identifying opportunities to introduce workflow automation across the employee lifecycle.

• Audit, Governance & Compliance: Maintain accurate employee records and uphold rigorous compliance standards to ensure full readiness for internal and external HR audits.

• Operational Reporting & KPI Tracking: Track and report on operational performance metrics, including contract turnaround times, onboarding satisfaction, and compliance rates, to provide visibility to HR leadership.

Candidate Profile

• Process Architect: Highly structured and analytical, with a natural inclination toward streamlining operational workflows, eliminating friction, and leveraging automation tools.

• Employee Experience Advocate: Dedicated to creating a seamless, engaging, and professional first impression for new hires joining the business.

• Rigorous & Detail-Oriented: Exceptional attention to detail when managing employment contracts, compliance verification, and sensitive employee data.

• Collaborative Communicator: Adept at building trusted relationships and coordinating effectively across matrixed operational teams, including HR, IT, Payroll, and Facilities.

• Agile Problem Solver: Thrives in a dynamic, high-growth international business environment with evolving priorities.

Must-Have Experience

• 4+ years of dedicated experience in HR Operations, People Operations, HR Shared Services, or HR Administration.

• Proven track record managing high-volume onboarding, employee lifecycle processes, and employment contract administration.

• Practical, hands-on experience working with Workday (or an equivalent enterprise HRIS) alongside electronic signature platforms (such as DocuSign).

• Solid working knowledge of employment contract structures, offer governance, and HR statutory compliance standards.

• Demonstrated background operating successfully within a fast-paced, scaling, or international multi-entity corporate environments

*Full job description on shortlisting